Privacy Statement
Last updated: October 2025
1. Who we are
The Sandwich Company (UK) (“we”, “our”, “us”) operates https://thesandwichcompanyuk.com.
We supply food products and catering services to business and trade clients.
We are the data controller responsible for your personal information under UK data-protection law (GDPR & Data Protection Act 2018).
2. What information we collect
We may collect and process the following types of data:
Contact details: name, business name, email address, telephone number (from our contact form).
Business information: service interest (e.g., Retail & Supply, White Labelling, Catering, Vending).
Technical data: IP address, browser type, device info (through Google Analytics cookies).
Communication records: emails or phone enquiries you send to us.
3. How we use your information
We use your data to:
Respond to your enquiries and provide quotes or service information.
Improve our website and understand visitor behaviour (Google Analytics).
Maintain records for legal and administrative purposes.
Comply with food-safety and business regulations.
4. Lawful basis for processing
We process your personal data on the following legal grounds:
Consent (for analytics cookies or marketing communication).
Contract (when you request our services or quotes).
Legitimate interest (to improve our services and ensure site security).
Legal obligation (to retain certain business records).
5. Cookies and tracking
Our site uses cookies for functionality and analytics.
No non-essential cookies are set without your consent.
You can adjust your preferences via the cookie banner or by clicking “Manage consent”.
For details, see our Cookie Policy.
6. Sharing of data
We do not sell or rent personal data.
We may share limited information with:
Website and IT service providers (who help us maintain the site).
Analytics and mapping providers (Google Analytics, Google Maps).
All third parties are bound by data-processing agreements and only act under our instruction.
7. Data storage and security
Your data is stored securely on servers located in the UK/EU.
We use SSL encryption and restrict admin access through two-factor authentication.
Form submissions are protected by our WordPress security plugins and regular backups (SiteGround).
8. Data retention
We keep enquiry records for no longer than 12 months, unless a business relationship continues.
Analytics data is retained for up to 14 months.
You may request deletion of your data at any time.
9. Your rights
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for analytics or marketing at any time.
Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.
To exercise your rights, contact us at hello@thesandwichcompanyuk.com.
10. International data transfers
Some service providers (e.g., Google) may store data outside the UK or EEA.
We ensure adequate safeguards such as UK Standard Contractual Clauses are in place.
11. Changes to this policy
We may update this policy periodically to reflect legal or business changes.
The latest version will always be available on this page.
📩 Contact us
Data Protection Officer / Privacy Enquiries
The Sandwich Company (UK)
116–118 Bridgeman Street, Walsall WS2 9PG
📞 01922 474 990 📧 hello@thesandwichcompanyuk.com